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Privacy Policy

Effective Date: 10/3/24
We at Wamesit Lanes value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share information from users of our website, services, and other interactions with us (collectively, the “Services”). By accessing or using our Services, you agree to this Privacy Policy.

1. Information We Collect
We may collect personal information when you interact with our Services, including but not limited to:
  • Contact Information: Name, email address, phone number, SMS number, and address.
  • Account Information: Username, password, and preferences.
  • Payment Information: Credit card details and billing address when making purchases.
  • Usage Data: Information related to how you use our Services, such as IP address, browser type, and pages visited.
  • Communications: Any feedback, queries, or communication shared via our platforms.
     
2. How We Use Your Information
We use your personal information to:
  • Provide and improve our Services.
  • Process transactions and send you purchase confirmations.
  • Respond to your inquiries and provide customer support.
  • Communicate important updates, offers, and promotions that may interest you.
  • Comply with legal obligations and protect the rights and safety of our users and our organization.
     
3. SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing/promotional purposes.
 
SMS Terms & Conditions:
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Wamesit Lanes Entertainment Center. This includes SMS messages for reservation scheduling, reservation reminders, employee communications. Message frequency varies. Message and data rates may apply. See privacy policy at https://www.wamesitlanes.com/privacypolicy Message HELP for help. Reply STOP to any message to opt out.
 
Types of SMS Communications:
If you have consented to receive text messages from Wamesit Lanes, you may receive messages related to the following
 
  • Reservation reminders.
    • Example: "Hello, this is a friendly reminder of your upcoming reservation for  John at FireWater Tavern on 2/7/25 at. Reply STOP to opt out of SMS messaging at any time."
  • Employee communications.
    • Example: “John due to the inclement weather the business will be closed today and you do not need to come into work.”
  • Assistance requests.
    • Example: “Thank you for contacting  Wamesit Lanes.  Someone will reach out to you via phone call shortly. Reply STOP to unsubscribe, reply HELP for help.”

Message Frequency:
Message frequency may vary depending on the type of communication.
 
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
 
Opt-In Method:
You may opt-in to receive SMS messages from Wamesit in the following ways:
·       By submitting an online form.
 
Opt-out message
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list here {exact url, email address, and/or phone number, add all that apply}.
 
Help message
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at {Customers Terms & Conditions (or Contact US ) page link}
 
Additional Options:
·       If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms located at https://www.wamesitlanes.com/sales-events
 
Standard Messaging Disclosures:
·       Message and data rates may apply.
·       You can opt out at any time by texting "STOP."
·       For assistance, text "HELP" or visit our https://www.wamesitlanes.com/privacypolicy
·       Message frequency may vary.

4. Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information. While we strive to protect your data, no transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Choices and Rights
You have the right to:
  • Access and update your personal information.
  • Opt out of marketing communications.
  • Request the deletion of your data, subject to certain legal obligations.
If you wish to exercise any of these rights, please contact us at info@wamesitlanes.com.

6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.

7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: 
Wamesit Lanes
info@wamesitlanes.com
978.349.0000
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